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AppsServiceNow ToolsServicenow Update Sn Chg Rest Change Task
ServiceNow Tools

Servicenow Update Sn Chg Rest Change Task

Updates an existing change request task in ServiceNow using the Change Management REST API. Use this action when you need to modify an existing task associated with a change request, such as updating its status, changing assignment, adding work notes, or marking it complete. Thi…

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Use Servicenow Update Sn Chg Rest Change Task

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Inputs

  • statestring
    Current state of the task. Common values: -5=Cancelled, -4=On hold, -3=Rejected, -2=Pending, -1=Draft, 1=Open, 2=Work In Progress, 3=Pending, 4=Complete
  • commentsstring
    Public comments on the task (visible to end users)
  • prioritystring
    Priority level of the task (e.g., '1' for critical, '2' for high, '3' for moderate, '4' for low, '5' for planning)
  • actual_endstring
    Actual end date and time when the task was completed (ISO 8601 format)
  • work_notesstring
    Internal work notes for the task (visible to IT staff only)
  • assigned_tostring
    sys_id of the user assigned to the task
  • close_notesstring
    Notes added when closing the task
  • descriptionstring
    Full description of the task
  • task_sys_idstring
    Required
    The unique system ID (sys_id) of the task to update within the change request. This is a 32-character hexadecimal string that uniquely identifies the task. Example: 'cd820c7a833bf210dd2dc2dfeeaad333'. The task must exist within the specified change request, or a 404 error will b…
  • actual_startstring
    Actual start date and time when the task began (ISO 8601 format)
  • expected_endstring
    Expected end date and time of the task (ISO 8601 format)
  • change_sys_idstring
    Required
    The unique system ID (sys_id) of the change request containing the task to update. This is a 32-character hexadecimal string that uniquely identifies the change request. Example: '46e9b4afa9fe198101026e122b85f442'. The change request must exist, or a 404 error will be returned.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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Skills that use this Action

No published Skills explicitly reference this Action yet.