Creates an internal comment on a ticket in SupportBee. Comments are private notes visible only to agents, not to customers. Use this to add internal notes, observations, or collaborate with team members on a ticket.
contentRequiredobjectContent of the comment. Provide either text or html (or both).
ticket_idRequiredstringThe unique identifier of the ticket to add a comment to. Obtain this from list_tickets or search_tickets actions.
dataRequiredData from the action execution
errorstringError if any occurred during the execution of the action
successfulRequiredbooleanWhether or not the action execution was successful or not
API key connection. Risk level 2 of 5.
Free Action
No published Skills explicitly reference this Action yet.