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Supportbee Tools

Supportbee Create Comment

Creates an internal comment on a ticket in SupportBee. Comments are private notes visible only to agents, not to customers. Use this to add internal notes, observations, or collaborate with team members on a ticket.

Write actionRisk level 2 of 5API key connection
Use Supportbee Create Comment

Pricing and limits

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Aident LoadoutAident Playbook EditorOpen-CUAK

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Pricing
Free
Unified payment
Not currently supported

Inputs

  • contentobject
    Required
    Content of the comment. Provide either text or html (or both).
  • ticket_idstring
    Required
    The unique identifier of the ticket to add a comment to. Obtain this from list_tickets or search_tickets actions.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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Skills that use this Action

No published Skills explicitly reference this Action yet.