Creates a new automation rule in SupportBee to automatically process tickets based on conditions. Rules allow you to automate ticket workflows by: - Matching tickets based on field conditions (subject, sender, body, etc.) - Automatically applying actions like labeling, archiving…
nameRequiredstringName of the rule to be created
activebooleanFlag indicating if the rule should be active upon creation
actionsRequiredarrayList of one or more actions to execute when conditions match
conditionsRequiredarrayList of one or more conditions that trigger the rule
sort_orderintegerOptional sort order for the rule, non-negative
descriptionstringOptional description for the rule
dataRequiredData from the action execution
errorstringError if any occurred during the execution of the action
successfulRequiredbooleanWhether or not the action execution was successful or not
API key connection. Risk level 2 of 5.
Free Action
No published Skills explicitly reference this Action yet.