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Supportbee Create Rule

Creates a new automation rule in SupportBee to automatically process tickets based on conditions. Rules allow you to automate ticket workflows by: - Matching tickets based on field conditions (subject, sender, body, etc.) - Automatically applying actions like labeling, archiving…

Write actionRisk level 2 of 5API key connection
Use Supportbee Create Rule

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Pricing
Free
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Inputs

  • namestring
    Required
    Name of the rule to be created
  • activeboolean
    Flag indicating if the rule should be active upon creation
  • actionsarray
    Required
    List of one or more actions to execute when conditions match
  • conditionsarray
    Required
    List of one or more conditions that trigger the rule
  • sort_orderinteger
    Optional sort order for the rule, non-negative
  • descriptionstring
    Optional description for the rule

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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No published Skills explicitly reference this Action yet.