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AppsSupportbee ToolsSupportbee Create Snippet
Supportbee Tools

Supportbee Create Snippet

Create a reusable snippet (canned response) in SupportBee. Snippets are pre-written text templates that agents can quickly insert into ticket replies. Use this to create standard responses for common customer inquiries like refunds, FAQs, or welcome messages.

Write actionRisk level 2 of 5API key connection
Use Supportbee Create Snippet

Pricing and limits

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Aident LoadoutAident Playbook EditorOpen-CUAK

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Pricing
Free
Unified payment
Not currently supported

Inputs

  • htmlstring
    The HTML formatted content of the snippet. If not provided, the plain text will be used. Supports basic HTML formatting like <b>, <i>, <a>, <br>, etc.
  • namestring
    Required
    The name/title for the snippet. This will be displayed when selecting snippets.
  • tagsstring
    Comma-separated tags to categorize the snippet (e.g., 'refund, policy, billing').
  • textstring
    Required
    The plain text content of the snippet. Used in text-only email responses.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

Related use cases

No verified related use cases are linked yet.

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Skills that use this Action

No published Skills explicitly reference this Action yet.