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AppsSupportbee ToolsSupportbee List Ticket Comments
Supportbee Tools

Supportbee List Ticket Comments

Retrieves all internal comments (private agent notes) for a specific ticket. Comments are visible only to agents within the helpdesk, not to customers. Use this to review internal discussion history on a ticket.

Write actionRisk level 2 of 5API key connection
Use Supportbee List Ticket Comments

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Aident LoadoutAident Playbook EditorOpen-CUAK

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Inputs

  • ticket_idstring
    Required
    The unique identifier of the ticket to retrieve comments for. Obtain this from list_tickets or search_tickets actions.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

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