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AppsSupportbee ToolsSupportbee List Tickets

Supportbee Tools

Supportbee List Tickets

Tool to list tickets from SupportBee. Returns a paginated list of tickets with optional filters for spam, trash, archived, assigned user/group, labels, and more. Use when you need to retrieve and browse tickets in the helpdesk.

Write actionRisk level 2 of 5API key connection

Use Supportbee List Tickets

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Product

Aident Loadout Aident Playbook Editor Open-CUAK

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Pricing

Free

Unified payment

Not currently supported

Inputs

pageinteger
Page number for pagination (default is 1).
spamboolean
If true, retrieves tickets marked as spam. Defaults to false.
labelstring
Filter tickets by a specific label name.
trashboolean
If true, retrieves tickets marked as trash. Defaults to false.
repliesboolean
If true, filter tickets that have replies. If false, filter tickets without replies.
starredboolean
If true, retrieves only starred tickets.
archivedboolean
If true, retrieves archived tickets. Defaults to false.
per_pageinteger
Number of tickets per page (default is 15, max is 100).
since_idinteger
Return tickets with ID greater than this value.
assigned_userstring
Filter by assigned user. Use 'me' for current user, 'none' for unassigned, or provide agent ID.
assigned_groupstring
Filter by assigned group/team. Use 'mine' for current user's groups or provide group ID.

Observable output

data
Required
Data from the action execution
errorstring
Error if any occurred during the execution of the action
successfulboolean
Required
Whether or not the action execution was successful or not

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