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AppsSupportbee ToolsSupportbee Mark Ticket As Answered
Supportbee Tools

Supportbee Mark Ticket As Answered

Marks a SupportBee ticket as answered by adding the 'answered' status. Use this after sending a response to a customer to indicate the ticket has been addressed. This action is idempotent - calling it on an already answered ticket has no adverse effect.

Write actionRisk level 2 of 5API key connection
Use Supportbee Mark Ticket As Answered

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Inputs

  • id
    Required
    The unique numeric ID of the ticket to mark as answered. Obtain this from list_tickets or create_ticket actions.

Observable output

  • data
    Required
    Data from the action execution
  • errorstring
    Error if any occurred during the execution of the action
  • successfulboolean
    Required
    Whether or not the action execution was successful or not

Skills that use this Action

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