Simplesat Tools
Simplesat captures customer feedback and CSAT scores through surveys, integrating directly with helpdesk systems for real-time performance insights
Category
Pricing and payment
- Pricing
- Free in Loadout. Provider charges may apply when using a personally connected account.
- Unified payment
- Not currently supported. Connect a provider account when required.
Use Simplesat Tools with AI agents
Aident Loadout lets Claude Code, Codex, Cursor, and other supported agents call Simplesat Tools. Choose from 8 supported Actions. Review each execution in Audit. Connect Simplesat Tools once through Aident Vault. Your agent can use the supported Actions without receiving the underlying credential.
Included Actions
- Simplesat Create Or Update Customer2Tool to create a new customer or update an existing customer if one already exists with the same email. Use when you need to add or modify customer information including name, email, company, tags, external_id, and custom attributes.
- Simplesat Create Or Update Team MemberThis tool creates a new team member or updates an existing one if a team member with the same email address is found. It is an independent action that requires only basic team member information (email, first_name, last_name, and optionally title and phone) and does not depend o…
- Simplesat Get CustomerTool to retrieve a single customer by their Simplesat ID. Returns customer details including name, email, company, tags, and custom attributes.
- Simplesat List QuestionsTool to retrieve a paginated list of all questions in Simplesat. Use when you need to fetch question details including order, metric type, text, rating scale, choices, and conditional rules. Supports filtering by metric (csat, nps, ces) and survey_id.
- Simplesat List SurveysTool to list all surveys in the Simplesat account. Returns survey details including id, name, and metric type (CSAT, NPS, CES). Use when you need to retrieve available surveys or find a specific survey by name or metric type.
- Simplesat Search AnswersTool to search and retrieve answers from Simplesat with advanced filtering. Use when you need to find specific answers based on filters like date range, choice value, sentiment, survey, customer, or custom attributes. If no filters are provided, returns all answers from the last…
- Simplesat Search ResponsesTool to search and retrieve responses from Simplesat by applying specific filters. Returns all responses from the last 30 days by default if no date range is specified. Supports filtering by date range, choice value, collaborator, company, comment, customer, sentiment, metric, s…
- Simplesat Update CustomerTool to update an existing customer by their Simplesat ID. Use when you need to modify customer information such as name, email, company, external ID, tags, or custom attributes.
Related use cases
No verified related use cases are linked yet.