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Actions for AI agents

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Showing 14809-14832 of 33242 Actions, ordered by recent successful use.

Freshdesk Tools
Freshdesk Delete Group
Tool to permanently disband a group from Freshdesk. Use when you need to delete a group from your Freshdesk account. Note: Deleting a group only disbands it and does not delete the members of the group. Once disbanded, the group cannot be restored.
FreeWrite action
Freshdesk Tools
Freshdesk Delete Multiple Tickets
Asynchronously deletes multiple tickets in bulk. Returns a job_id to track deletion progress. Deleted tickets are moved to Trash and can be restored within 30 days.
FreeWrite action
Freshdesk Tools
Freshdesk Delete Section
Tool to permanently delete a section from a ticket field in Freshdesk. Use when you need to remove a section that is no longer needed. Note: The section must be empty before deletion. This action is irreversible.
FreeWrite action
Freshdesk Tools
Freshdesk Delete Skill
Tool to permanently delete a skill from Freshdesk. Use when you need to remove a skill from your Freshdesk account. This operation is permanent and cannot be undone.
FreeWrite action
Freshdesk Tools
Freshdesk Delete Solution Article
Tool to permanently delete a solution article and its translated versions in Freshdesk. Use when you need to remove a solution article that is no longer needed. Note: This operation is irreversible and cannot be undone.
FreeWrite action
Freshdesk Tools
Freshdesk Delete Solution Category
Permanently delete a solution category from Freshdesk's knowledge base. Use this tool when you need to remove a solution category that is no longer needed. This operation is irreversible and will also delete all translated versions of the category. Note: Categories containing fo…
FreeWrite action
Freshdesk Tools
Freshdesk Delete Solution Folder
Tool to permanently delete a solution folder and its translated versions in Freshdesk. Use when you need to remove a solution folder that is no longer needed. Note: This operation is irreversible and cannot be undone.
FreeWrite action
Freshdesk Tools
Freshdesk Delete Ticket
Tool to permanently delete a ticket from Freshdesk. Use when you need to remove a ticket from your Freshdesk account. Note: Once deleted, the ticket cannot be restored.
FreeWrite action
Freshdesk Tools
Freshdesk Delete Ticket Field
Permanently delete a custom ticket field from Freshdesk. Use this tool when you need to remove a custom ticket field that is no longer needed. This action is irreversible and will delete all data stored in that field across all tickets. Important: Only custom fields (those with…
FreeWrite action
Freshdesk Tools
Freshdesk Delete Ticket Form
Tool to permanently delete a ticket form from Freshdesk. Use when you need to remove a ticket form that is no longer needed. Note: This action is irreversible and once deleted, the ticket form cannot be restored through standard API operations.
FreeWrite action
Freshdesk Tools
Freshdesk Delete Ticket Forms
Tool to permanently delete a specific field from a ticket form in Freshdesk. Use when you need to remove a custom field that is no longer needed from a ticket form. Note: This action is irreversible and only custom fields can be deleted, not default fields which are interlinked…
FreeWrite action
Freshdesk Tools
Freshdesk Delete Ticket Summary
Tool to delete the AI-generated summary of a ticket in Freshdesk. Use when you need to remove a ticket's summary. Note: Once deleted, the summary cannot be restored.
FreeWrite action
Freshdesk Tools
Freshdesk Delete Ticket User Access
Tool to remove all agent access from a specific ticket in Freshdesk. Use when you need to revoke all agent permissions from a ticket. This removes all user accesses that were previously granted via the Add Ticket User Access endpoint.
FreeWrite action
Freshdesk Tools
Freshdesk Delete Time Entry
Tool to permanently delete a time entry from Freshdesk. Use when you need to remove a specific time entry. Note: Once deleted, the time entry cannot be restored.
FreeWrite action
Freshdesk Tools
Freshdesk Export Contacts
Tool to initiate an asynchronous export of contacts from Freshdesk to CSV file. Use when you need to export contact data for backup, sync with external databases, or data analysis. The API returns an export job ID which can be used to retrieve the download URL once processing co…
FreeWrite action
Freshdesk Tools
Freshdesk Get Account
Tool to view Freshdesk account information. Use when you need to retrieve comprehensive account details including organization information, agent counts, timezone, data center location, plan tier, address, and primary contact information.
FreeWrite action
Freshdesk Tools
Freshdesk Get Agent
Tool to retrieve detailed information about a specific agent by ID. Use when you need to view a particular agent's profile, contact information, availability status, and role assignments.
FreeWrite action
Freshdesk Tools
Freshdesk Get Agent Availability
Tool to retrieve availability information for a specific agent. Use when you need to check an agent's availability across different channels, their assignment limits, and current workload.
FreeWrite action
Freshdesk Tools
Freshdesk Get Agents
Tool to search for agents using autocomplete functionality in Freshdesk. Use when you need to quickly find agents by name or email keyword for autocomplete suggestions.
FreeWrite action
Freshdesk Tools
Freshdesk Get Business Hours
Retrieves all business hours configurations from Freshdesk. Use this tool to get a complete list of all business hour configurations including working hours schedules, time zones, and whether each configuration is set as the default for the account. No input parameters are requi…
FreeWrite action
Freshdesk Tools
Freshdesk Get Canned Response Folders
Tool to retrieve all canned response folders from Freshdesk. Use when you need to list available folders for organizing canned responses. Note: Empty folders (folders without canned responses) are not listed in the API response.
FreeWrite action
Freshdesk Tools
Freshdesk Get Companies
Tool to retrieve all companies from a Freshdesk account with pagination support. Use when you need to list companies representing customer organizations.
FreeWrite action
Freshdesk Tools
Freshdesk Get Company
Tool to retrieve detailed information about a specific company by ID. Use when you need to view a particular company's details, domains, and custom fields.
FreeWrite action
Freshdesk Tools
Freshdesk Get Company Fields
Tool to retrieve all company fields configured in Freshdesk. Use when you need to get the complete list of company field definitions including default fields (name, description, domains, etc.) and custom fields with their metadata.
FreeWrite action

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