Helpdesk Tools
Helpdesk List Rules
Tool to retrieve a list of rules configured in the account. Use after authentication when you need an overview of all automation rules.FreeWrite action
Actions for AI agents
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Showing 17497-17520 of 33276 Actions, ordered by recent successful use.
- Helpdesk Tools
Helpdesk List Subscriptions
Lists all billing subscriptions for the HelpDesk account, including active, expired, canceled, and future subscriptions. Subscriptions represent the currently selected plan (team or enterprise) and number of paid agent slots. Use this tool to retrieve subscription details includ…FreeWrite action - Helpdesk Tools
Helpdesk List Teams
Lists all teams in the HelpDesk account. Returns a comprehensive list of all teams configured in the HelpDesk account, including team IDs, names, settings, reply addresses, and integration configurations. Teams are organizational units that group agents and manage ticket routing…FreeWrite action - Helpdesk Tools
Helpdesk List Tickets
List all tickets from a specified silo with cursor-based pagination support. This tool retrieves tickets from the helpdesk system with flexible sorting and pagination. Use this when you need to retrieve tickets for monitoring, reporting, or processing. Key features: - Retrieves…FreeWrite action - Helpdesk Tools
Helpdesk List Trusted Emails
Tool to retrieve a list of trusted email addresses or domains. Use when managing your spam whitelist after authenticating.FreeWrite action - Helpdesk Tools
Helpdesk List Views
Tool to list agent views. Use when you need to retrieve saved ticket views after authentication.FreeWrite action - Helpdesk Tools
Helpdesk List Webhooks
Lists all configured webhooks for the HelpDesk account. Webhooks allow you to receive real-time notifications about ticket events (creation, updates, status changes, assignments, etc.) sent as HTTP POST requests to your specified URLs. Use this action to view all active webhook…FreeWrite action - Helpdesk Tools
Helpdesk View Agent
Retrieves comprehensive details for a specific agent in the HelpDesk system. Returns complete agent information including profile details, role assignments, team memberships, status, settings, and signature configuration. Use this action when you need detailed information about…FreeWrite action - Helpwise Tools
Helpwise Create Attachment
Tool to upload a new attachment. Use when you need to send a file to Helpwise and receive its attachment metadata.FreeWrite action - Helpwise Tools
Helpwise Create Note
Tool to add a note to a conversation. Use after obtaining the conversation_id to provide context.FreeWrite action - Helpwise Tools
Helpwise Create Team
Creates a new team in Helpwise to group users for collaboration and assignment purposes. Use this tool when you need to: - Create a new team with a unique name - Optionally add a description for the team - Optionally assign initial members by their user IDs IMPORTANT: Team creat…FreeWrite action - Helpwise Tools
Helpwise Create Webhook
Creates a new webhook subscription in Helpwise to receive real-time event notifications. Use this action to programmatically subscribe to Helpwise events like conversation creation, message replies, conversation assignments, status changes, and tag applications. Webhooks deliver…FreeWrite action - Helpwise Tools
Helpwise Delete Contact
Deletes a contact from Helpwise by its unique identifier (ID). Use this action when you need to permanently remove a contact from your Helpwise account. Returns an empty response (HTTP 204 No Content) on successful deletion. Note: This action is idempotent - deleting a non-exist…FreeWrite action - Helpwise Tools
Helpwise Delete Conversation
Attempts to delete a conversation by ID from Helpwise. Note: The Helpwise API may not support conversation deletion via the REST API. If deletion is not supported, this action will return an error indicating that the endpoint was not found or the method is not allowed. Use this…FreeWrite action - Helpwise Tools
Helpwise Delete Mailbox
Tool to delete a mailbox by its unique identifier. NOTE: As of 2026, the Helpwise API may not support mailbox deletion via API. This action attempts deletion but will fail if the endpoint is not available (405 Method Not Allowed). Consider managing mailboxes through the Helpwise…FreeWrite action - Helpwise Tools
Helpwise Delete Message
Attempts to delete a message from Helpwise. Note: The Helpwise API may not support message deletion via the REST API. If deletion is not supported, this action will return an error indicating that the DELETE method is not allowed (HTTP 405). Use this action when you need to atte…FreeWrite action - Helpwise Tools
Helpwise Delete Note
Tool to delete a note from a conversation. Use when you need to permanently remove a note by its ID from a specific conversation after confirming the IDs.FreeWrite action - Helpwise Tools
Helpwise Delete Signature
Deletes an email signature from Helpwise. Email signatures are text/HTML templates that automatically append to outgoing emails from specific mailboxes or users. This action permanently removes the signature identified by the signature_id. Returns an empty response on successful…FreeWrite action - Helpwise Tools
Helpwise Delete Tag
Permanently deletes a tag from Helpwise. This action removes the tag from all conversations where it was applied and cannot be undone. Use this when you need to permanently remove a tag that is no longer needed. Note: Deleting a tag will automatically remove it from all existing…FreeWrite action - Helpwise Tools
Helpwise Delete Team
Tool to delete a team. Use when you need to remove an existing team by its unique identifier after confirming the ID and dependencies.FreeWrite action - Helpwise Tools
Helpwise Delete Template
Deletes a Helpwise email template (saved reply) by its ID. Returns empty response on success (HTTP 204). Use this tool when you need to permanently remove a template that is no longer needed. Ensure the template_id is valid before deletion - this operation cannot be undone. Comm…FreeWrite action - Helpwise Tools
Helpwise Delete Webhook
Delete a Helpwise webhook by its ID. Use this tool when you need to permanently remove a webhook configuration. Returns an empty response on successful deletion (HTTP 204 No Content).FreeWrite action - Helpwise Tools
Helpwise Get Attachment
Retrieves a specific attachment by its unique identifier. Use this after obtaining an attachment ID from conversations, messages, or attachment listings to get detailed attachment metadata including download URL, file name, content type, and timestamps.FreeWrite action - Helpwise Tools
Helpwise Get Attachments
Retrieves attachments from messages in a specific conversation. **Important**: Helpwise does not provide a dedicated attachments endpoint. This action retrieves attachments by fetching messages from the conversation and extracting attachment information from them. A conversation…FreeWrite action