Zendesk Tools
Zendesk Get End User Identity
Tool to fetch a specific end user identity by user ID and identity ID. Use when you need to retrieve detailed information about a particular user identity in Zendesk.FreeWrite action
Actions for AI agents
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Showing 32017-32040 of 33889 Actions, ordered by recent successful use.
- Zendesk Tools
Zendesk Get Group Membership
Get a group membership by its unique ID. Use when you have a group membership ID and need to retrieve details including the associated group, user, and timestamps. Note: The group_membership_id parameter is the membership ID, not a group ID.FreeWrite action - Zendesk Tools
Zendesk Get Group Memberships
List all group memberships in your Zendesk account. Group memberships link users to groups, determining which agents belong to which support groups. Use when you need to audit group assignments, manage team memberships, or enumerate the relationship between users and groups. Thi…FreeWrite action - Zendesk Tools
Zendesk Get Group Memberships By Group
List group memberships for a specific Zendesk group. Use when you need to retrieve all members assigned to a particular group, audit group membership, or understand which users belong to a specific support group. This action is read-only and idempotent. Supports both offset pagi…FreeWrite action - Zendesk Tools
Zendesk Get Group Users
List all users belonging to a specific Zendesk group. Use when you need to retrieve all members of a particular group, with optional filtering by user role, permission set, or external ID. This action is read-only and idempotent.FreeWrite action - Zendesk Tools
Zendesk Get Groups Assignable
List all groups that can be assigned to tickets or users in your Zendesk account. Use when you need to enumerate available groups for assignment operations, check group availability, or retrieve group metadata. This is a read-only, idempotent operation.FreeWrite action - Zendesk Tools
Zendesk Get Groups Count
Count groups in Zendesk. Returns an approximate count of groups in the system. Use when you need to know how many groups exist for reporting, organizational management, or operational purposes. This action is read-only and idempotent.FreeWrite action - Zendesk Tools
Zendesk Get Groups Users Count
Count users in a specific Zendesk group. Returns an approximate count of users belonging to the specified group, with optional filtering by role or permission set. Use when you need to know how many users are in a particular group for reporting, resource planning, or administrat…FreeWrite action - Zendesk Tools
Zendesk Get Guide Survey Responses
List survey responses from Zendesk Guide. Use when you need to retrieve CSAT survey responses, analyze customer satisfaction scores, or monitor survey completion rates. Survey responses are available on Support Professional plan and above, and Zendesk Suite Growth plan and above…FreeWrite action - Zendesk Tools
Zendesk Get Guide Surveys
List available CSAT (Customer Satisfaction) surveys in Zendesk Guide. Use when you need to retrieve survey definitions, check which surveys are enabled/disabled, or get survey questions and versions. The response includes survey IDs, states, creation timestamps, and question arr…FreeWrite action - Zendesk Tools
Zendesk Get Incremental Organizations
Retrieve organizations that have been modified since a specified start time using the Incremental Organization Export API. Use when you need to sync or track changes to Zendesk organizations over time. Provide a start_time (Unix timestamp) from a previous response's end_time to…FreeWrite action - Zendesk Tools
Zendesk Get Incremental Routing Attribute Values
Retrieve routing attribute values that have been modified since a specified start time using the Incremental Skill-Based Routing API. Use when you need to sync or track changes to routing attributes, values, and their associations over time. Provide a start_time (Unix timestamp)…FreeWrite action - Zendesk Tools
Zendesk Get Incremental Routing Attributes
Export routing attributes incrementally with optional start_time filtering and cursor-based pagination. Use when you need to retrieve all skill-based routing attributes (attributes, attribute values, and instance values) that have changed in your Zendesk account. This is a read-…FreeWrite action - Zendesk Tools
Zendesk Get Incremental Routing Instance Values
Export incremental routing instance values from Zendesk skill-based routing. Returns a stream of changes that occurred on routing attributes, attribute values, and instance values. Use this action when you need to synchronize routing configuration data or monitor changes to skil…FreeWrite action - Zendesk Tools
Zendesk Get Incremental Sample
Test the incremental export by retrieving a sample of records that have changed since a specified start time. Use this action to verify your incremental export setup before running full exports. Use when you need to test the incremental export functionality for a specific resour…FreeWrite action - Zendesk Tools
Zendesk Get Incremental Ticket Events
Export incremental ticket events from Zendesk. Use when you need to track changes to tickets over time, monitor agent performance metrics, or sync ticket event data with an external system. This action returns a stream of ticket metric events (like agent work time, reply times)…FreeWrite action - Zendesk Tools
Zendesk Get Incremental Ticket Metric Events
List ticket metric events in Zendesk that occurred on or after a specified time. This action supports incremental data export — use the end_time from one response as the start_time for the next request to retrieve subsequent events. This action is read-only and idempotent — use…FreeWrite action - Zendesk Tools
Zendesk Get Incremental Tickets
Retrieve tickets that have been modified since a specified start time using the Incremental Ticket Export API. Use when you need to sync or track changes to Zendesk tickets over time, build audit trails, or implement incremental backups. Provide a start_time (Unix timestamp) fro…FreeWrite action - Zendesk Tools
Zendesk Get Incremental Tickets Cursor
Export tickets incrementally using cursor-based pagination. Use this action when you need to retrieve all changes to tickets since a specific time, with support for large result sets through cursor-based pagination. The start_time parameter is required for the initial request; s…FreeWrite action - Zendesk Tools
Zendesk Get Incremental Users
Retrieve users that have been modified since a specified start time using the Incremental User Export API. Use when you need to sync or track changes to Zendesk users over time, such as for data warehousing, backup, or external system synchronization. Provide a start_time (Unix…FreeWrite action - Zendesk Tools
Zendesk Get Incremental Users Cursor
Export users incrementally using cursor-based pagination. Use when you need to export all users from Zendesk in a reliable, paginated manner. The start_time parameter is required for the initial request to define the time range. Subsequent requests use the cursor returned in pre…FreeWrite action - Zendesk Tools
Zendesk Get Job Statuses
List job statuses from Zendesk. Shows the status of all background jobs that have been initiated, including those created by bulk operations like bulk updates, imports, or exports. Each job status includes progress information, completion status, and any results from individual…FreeWrite action - Zendesk Tools
Zendesk Get Job Statuses2
Get a single job status by ID from Zendesk. Shows the status of a background job initiated by bulk operations (like bulk updates, imports, or exports). The response includes progress information, completion status, and any results from individual tasks. Use this action when you…FreeWrite action - Zendesk Tools
Zendesk Get Locale
Get a locale by its ID or BCP-47 code. Use when you need to retrieve details about a specific locale including the locale identifier, language name, and timestamps.FreeWrite action