Actions for AI agents

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Showing 32233-32256 of 33889 Actions, ordered by recent successful use.

Zendesk Tools
Zendesk Reorder Location Installations
Reorder App Installations For Location. Creates or updates the relevant location installation with a specified installation order. This action requires admin-level access. Use when you need to change the display order of apps in a specific Zendesk location (e.g., nav bar, ticket…
FreeWrite action
Zendesk Tools
Zendesk Reorder Organization Fields
Reorder Organization Fields. Updates the display order of organization fields based on the provided field IDs. Use when you need to change the order of organization fields displayed in Zendesk. This action is idempotent — re-running with the same field IDs in the same order will…
FreeWrite action
Zendesk Tools
Zendesk Reorder Ticket Fields
Reorder Ticket Fields. Updates the display order of ticket fields based on the provided field IDs. Use when you need to change the order of standard ticket fields displayed in the ticket form. This action is idempotent — re-running with the same field IDs in the same order will…
FreeWrite action
Zendesk Tools
Zendesk Reorder Triggers
Reorder Ticket Triggers. Updates the firing order of ticket triggers based on the provided trigger IDs. Use when you need to change the priority or execution order of ticket triggers in your Zendesk account. Important constraints: You must include EVERY ticket trigger ID in your…
FreeWrite action
Zendesk Tools
Zendesk Reorder User Fields
Reorder User Fields. Updates the display order of custom user fields based on the provided field IDs. Use when you need to change the order of user fields displayed in user profiles or forms. This action requires admin-level access. This action is idempotent — re-running with th…
FreeWrite action
Zendesk Tools
Zendesk Reply Zendesk Ticket
Action to reply to a Zendesk ticket by adding a comment.
FreeWrite action
Zendesk Tools
Zendesk Request End User Verification
Send a verification email to an end user to verify ownership of their email address identity. The end user receives an email with a link to confirm their identity. Use when you need to verify an end user's email address identity in Zendesk, such as when creating new end users or…
FreeWrite action
Zendesk Tools
Zendesk Request User Create
Send a request to create a user in Zendesk. This sends the owner a reminder email to update their user profile information. Use when you want to prompt a user to complete their profile through the request flow rather than creating directly. This action is useful for onboarding f…
FreeWrite action
Zendesk Tools
Zendesk Request User Verification
Send a verification email to a user to verify ownership of their email address identity. The user receives an email with a link to confirm their identity. Use when you need to verify a user's email address identity in Zendesk, such as when creating new users or resolving identit…
FreeWrite action
Zendesk Tools
Zendesk Restore Many Tickets
Restores multiple previously deleted tickets in Zendesk. Use when you need to recover tickets that were deleted and need to be restored in bulk. This action is reversible - tickets can be deleted again after restoration. Note: Only tickets in 'deleted' status can be restored.
FreeWrite action
Zendesk Tools
Zendesk Restore Zendesk Ticket
Restores a previously deleted ticket in Zendesk. Use when a ticket was accidentally deleted and needs to be recovered. The restored ticket will return to its previous state with all associated data intact. This action is reversible — tickets can be deleted again after restoratio…
FreeWrite action
Zendesk Tools
Zendesk Search Custom Object Records
Search and filter custom object records in Zendesk using text queries and field filters. Returns paginated results with cursor-based navigation. Use when you need to find specific records within a custom object type, apply text searches or structured filters, and navigate throug…
FreeWrite action
Zendesk Tools
Zendesk Search Object Triggers
Search for triggers associated with a custom object in Zendesk. Use when you need to find triggers based on their title, description, or active status within a specific custom object. This is useful for auditing, managing, or reviewing automation rules for custom objects. Suppor…
FreeWrite action
Zendesk Tools
Zendesk Search Zendesk
Tool to search for tickets, users, organizations, and groups in Zendesk using query syntax. Use when you need to find resources across Zendesk using flexible search criteria.
FreeWrite action
Zendesk Tools
Zendesk Search Zendesk Organizations
Search organizations in Zendesk by external ID or name. Returns an array of organizations matching the provided criteria. Use when you need to find specific organizations by their identifier or name. An empty organizations array with count=0 means no matches found. Multiple orga…
FreeWrite action
Zendesk Tools
Zendesk Search Zendesk Users
Search for Zendesk users by query or external ID. Use when you need to find users using flexible search criteria with Zendesk search syntax (e.g., partial name matches, email patterns, notes, phone numbers). For exact email lookups, consider using the 'Search Zendesk Users' acti…
FreeWrite action
Zendesk Tools
Zendesk Set Default Custom Status
Sets one or more custom ticket statuses as the default for their respective categories. Use this action when you need to specify which custom status should be the default (fallback) status for a given category (open, pending, solved, etc.). This operation is idempotent — running…
FreeWrite action
Zendesk Tools
Zendesk Set Group Membership As Default
Set a group membership as the default for a specific user in Zendesk. Use when you need to mark a user's group membership as the default, meaning tickets assigned directly to the agent will assume this membership's group. Requires both the user ID and the group membership ID. Th…
FreeWrite action
Zendesk Tools
Zendesk Set Users Organization As Default
Set an organization as the default for a user in Zendesk. Use when you need to change which organization is the primary/default for a user by specifying the organization ID directly. Only one organization can be the default at a time. This action is idempotent - setting the same…
FreeWrite action
Zendesk Tools
Zendesk Show Access Rule
Show a custom object access rule by its ID. Use when you have a custom_object_key and access_rule_id and need to retrieve the access rule's details including its conditions, title, description, and timestamps. This is a read-only operation that does not modify any data. This act…
FreeWrite action
Zendesk Tools
Zendesk Show Custom Object
Get details of a specific Zendesk custom object by its key. Use when you have a custom object key and need to retrieve its metadata including name, description, attachment settings, visibility settings, and creation/update timestamps. This is a read-only, idempotent operation th…
FreeWrite action
Zendesk Tools
Zendesk Show Custom Object Record
Get details of a specific Zendesk custom object record by its key and record ID. Use when you have a custom object key and record ID and need to retrieve the record's metadata including name, custom fields, timestamps, and photo. This is a read-only, idempotent operation that re…
FreeWrite action
Zendesk Tools
Zendesk Show Many Job Statuses
Show many job statuses by their IDs in Zendesk. Use this action when you have multiple job status IDs from bulk operations (like ticket updates, user merges, or ticket merges) and need to check their status in a single request. Each ID in the comma-separated list will return its…
FreeWrite action
Zendesk Tools
Zendesk Show Many Tickets
Show multiple tickets by their IDs. Use when you need to retrieve specific tickets by their IDs to display ticket details, compare tickets, or bulk fetch ticket information. The `ids` parameter accepts a comma-separated list of ticket IDs (e.g., '35436,35437'). Returns tickets f…
FreeWrite action

Zendesk Reorder Location Installations

Zendesk Reorder Organization Fields

Zendesk Reorder Ticket Fields

Zendesk Reorder Triggers

Zendesk Reorder User Fields

Zendesk Reply Zendesk Ticket

Zendesk Request End User Verification

Zendesk Request User Create

Zendesk Request User Verification

Zendesk Restore Many Tickets

Zendesk Restore Zendesk Ticket

Zendesk Search Custom Object Records

Zendesk Search Object Triggers

Zendesk Search Zendesk

Zendesk Search Zendesk Organizations

Zendesk Search Zendesk Users

Zendesk Set Default Custom Status

Zendesk Set Group Membership As Default

Zendesk Set Users Organization As Default

Zendesk Show Access Rule

Zendesk Show Custom Object

Zendesk Show Custom Object Record

Zendesk Show Many Job Statuses

Zendesk Show Many Tickets