Actions for AI agents

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Showing 32257-32280 of 33889 Actions, ordered by recent successful use.

Zendesk Tools
Zendesk Show Many Tickets
Show multiple tickets by their IDs. Use when you need to retrieve specific tickets by their IDs to display ticket details, compare tickets, or bulk fetch ticket information. The `ids` parameter accepts a comma-separated list of ticket IDs (e.g., '35436,35437'). Returns tickets f…
FreeWrite action
Zendesk Tools
Zendesk Show Many Users
Retrieve multiple Zendesk users by their numeric IDs or external IDs. Use when you have a list of user IDs (from ticket payloads, search results, etc.) and need to fetch full user details for multiple users at once. Accepts up to 100 IDs per request. Provide either `ids` or `ext…
FreeWrite action
Zendesk Tools
Zendesk Show Permission Policy
Get details of a specific permission policy for a Zendesk custom object by its ID. Use when you have a custom_object_key and permission policy ID and need to retrieve the policy's details including the role name and record operation permissions (create, read, update, delete). Th…
FreeWrite action
Zendesk Tools
Zendesk Show Request
Show a single request in Zendesk. Use when you need to retrieve details of a specific request by its ID, including subject, description, status, priority, requester information, and other metadata. This action is read-only and idempotent.
FreeWrite action
Zendesk Tools
Zendesk Unassign User Organization
Immediately removes a user from an organization in Zendesk. Use when you need to unassign a user from an organization membership. This action is irreversible - the user will no longer be associated with the organization.
FreeWrite action
Zendesk Tools
Zendesk Update Access Rule
Update an existing access rule for a custom object in Zendesk. Access rules control which records of a custom object users can access based on conditions. Use this action when you need to: - Change an access rule's title or description - Modify the conditions that determine when…
FreeWrite action
Zendesk Tools
Zendesk Update Apps Installation
Update an app installation in Zendesk. Use when you need to modify app installation settings such as enabling/disabling the app, restricting access by groups or roles, or updating app-specific settings.
FreeWrite action
Zendesk Tools
Zendesk Update Automation
Update an existing automation in Zendesk. Automations are business rules that automatically perform actions on tickets when certain conditions are met. Use this action when you need to: - Change an automation's title, active status, or position - Modify the conditions that trigg…
FreeWrite action
Zendesk Tools
Zendesk Update Custom Object
Update an existing custom object in Zendesk. Custom objects are user-defined data structures that allow you to store and manage custom data types. Use this action when you need to: - Change a custom object's title, description, or pluralized title - Update visibility settings (i…
FreeWrite action
Zendesk Tools
Zendesk Update Custom Object Record
Update an existing record for a custom object in Zendesk. Use when you need to modify an existing custom object record. This action updates fields on a custom object record. You can update the name, external_id, and custom_object_fields as needed.
FreeWrite action
Zendesk Tools
Zendesk Update Custom Status
Update an existing custom ticket status in Zendesk. Custom ticket statuses allow you to define additional statuses beyond the standard statuses (new, open, pending, solved, closed) for your ticket workflow. Use this action when you need to: - Change the labels shown to agents or…
FreeWrite action
Zendesk Tools
Zendesk Update Deletion Schedule
Update an existing deletion schedule in Zendesk. Deletion schedules define automated rules for deleting tickets, users, attachments, or other records based on specified conditions. Use this action when you need to: - Change a deletion schedule's title, description, or active sta…
FreeWrite action
Zendesk Tools
Zendesk Update Dynamic Content Items Variant
Update a single variant of a dynamic content item in Zendesk. Use when you need to modify the content, locale, active status, or default status of one specific variant by its ID. This action is idempotent — re-running with the same parameters will produce the same result.
FreeWrite action
Zendesk Tools
Zendesk Update Dynamic Content Items Variants
Update one or more variants of a dynamic content item in Zendesk. Use when you need to bulk update variant content, active status, or default status for a specific dynamic content item. Each variant can be identified by either its ID or locale ID. This action is idempotent — re-…
FreeWrite action
Zendesk Tools
Zendesk Update Macro
Update an existing macro in Zendesk. Macros are predefined responses that agents can apply to tickets to quickly perform common actions. Use this action when you need to: - Change a macro's title or description - Modify the actions the macro performs (e.g., change status, priori…
FreeWrite action
Zendesk Tools
Zendesk Update Many Automations
Update multiple automations in Zendesk in a single request. Use when you need to bulk update automation settings such as position, active status, or title for multiple automations at once. Note: You might be restricted from updating some default automations. If included in a bul…
FreeWrite action
Zendesk Tools
Zendesk Update Many Macros
Update multiple macros in Zendesk in a single request. Use when you need to bulk update macro settings such as position or active status for multiple macros at once. This action is idempotent — re-running with the same parameters will produce the same result.
FreeWrite action
Zendesk Tools
Zendesk Update Many Object Triggers
Update multiple custom object triggers in Zendesk in a single request. Use when you need to bulk update trigger settings such as position, active status, or title for multiple custom object triggers at once. This action is idempotent — re-running with the same parameters will pr…
FreeWrite action
Zendesk Tools
Zendesk Update Many Organizations
Bulk update multiple Zendesk organizations in a single request. Use when you need to update organization details such as name, notes, details, domain names, or tags for multiple organizations at once. The action is queued as a background job - use the job_status URL to poll for…
FreeWrite action
Zendesk Tools
Zendesk Update Many Tickets
Update multiple tickets in Zendesk in a single request. Use when you need to bulk update ticket fields such as status, priority, tags, assignee, or group for multiple tickets at once. The API accepts up to 100 ticket objects per request. Changes are processed asynchronously and…
FreeWrite action
Zendesk Tools
Zendesk Update Many Triggers
Update multiple ticket triggers in Zendesk in a single request. Use when you need to bulk update trigger settings such as position, active status, or category for multiple triggers at once. This action allows you to update the order (position) or activate/deactivate multiple tri…
FreeWrite action
Zendesk Tools
Zendesk Update Many Users
Bulk update multiple Zendesk users in a single request. Use when you need to apply the same or different updates to up to 100 users at once. Provide either a single `user` object to apply identical changes to all specified users, or an array of `users` objects for individual upd…
FreeWrite action
Zendesk Tools
Zendesk Update Many Views
Update multiple views in Zendesk in a single request. Use when you need to bulk update view settings such as position, active status, or title for multiple views at once. Note: You might be restricted from updating some default views. If included in a bulk update, the unrestrict…
FreeWrite action
Zendesk Tools
Zendesk Update Object Trigger
Update an existing custom object trigger in Zendesk. Triggers define automated actions that execute when specific conditions are met on custom object records. Use this action when you need to: - Change a trigger's title or description - Enable or disable a trigger - Modify the c…
FreeWrite action

Zendesk Show Many Tickets

Zendesk Show Many Users

Zendesk Show Permission Policy

Zendesk Show Request

Zendesk Unassign User Organization

Zendesk Update Access Rule

Zendesk Update Apps Installation

Zendesk Update Automation

Zendesk Update Custom Object

Zendesk Update Custom Object Record

Zendesk Update Custom Status

Zendesk Update Deletion Schedule

Zendesk Update Dynamic Content Items Variant

Zendesk Update Dynamic Content Items Variants

Zendesk Update Macro

Zendesk Update Many Automations

Zendesk Update Many Macros

Zendesk Update Many Object Triggers

Zendesk Update Many Organizations

Zendesk Update Many Tickets

Zendesk Update Many Triggers

Zendesk Update Many Users

Zendesk Update Many Views

Zendesk Update Object Trigger