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Actions for AI agents

Explore exact operations, provider setup, pricing, and safety details before using them with Aident Loadout.

Showing 32113-32136 of 33889 Actions, ordered by recent successful use.

  • Zendesk Tools

    Zendesk Get Ticket Forms Show Many

    Show multiple ticket forms by their IDs. Use when you need to retrieve specific ticket forms by their IDs to display form details, validate form availability, or bulk fetch form configurations. The `ids` parameter accepts a comma-separated list of ticket form IDs (e.g., '1,2,3')…
    FreeWrite action
  • Zendesk Tools

    Zendesk Get Ticket Incidents

    List incidents linked to a problem ticket in Zendesk. Use when you need to retrieve all incident tickets that share the same root cause as a problem ticket. Incidents are tickets of type 'incident' that are related to a problem ticket via the problem_id field. Supports both offs…
    FreeWrite action
  • Zendesk Tools

    Zendesk Get Ticket Metric

    Retrieve a specific ticket metric from Zendesk by its ID. Use this action when you have a ticket_metric_id and need to fetch the detailed metrics for that ticket, including resolution times, wait times, reply times, and SLA breaches. This action is read-only and idempotent — fet…
    FreeWrite action
  • Zendesk Tools

    Zendesk Get Ticket Metrics

    List Ticket Metrics from Zendesk. Returns a list of tickets with their associated metrics including response times, resolution times, and assignment statistics. Use when analyzing ticket performance, agent productivity, or customer satisfaction metrics. This action supports curs…
    FreeWrite action
  • Zendesk Tools

    Zendesk Get Ticket Skips

    List ticket skips for a specific ticket from Zendesk. Use when you need to retrieve all skip records associated with a particular ticket, such as when reviewing which agents skipped working on a ticket or analyzing skip patterns. This action is read-only and idempotent. It retur…
    FreeWrite action
  • Zendesk Tools

    Zendesk Get Tickets Audits

    List all audits (change history) for a specific Zendesk ticket. Use when you need to track all changes made to a ticket including comments, status changes, assignments, and other modifications. Each audit contains one or more events representing individual changes. This action i…
    FreeWrite action
  • Zendesk Tools

    Zendesk Get Tickets Audits Count

    Count audits for a specific ticket in Zendesk. Returns an approximate count of audits associated with the specified ticket. Use when you need to know how many audit records exist for a ticket for reporting, analytics, or operational purposes.
    FreeWrite action
  • Zendesk Tools

    Zendesk Get Tickets Comments Count

    Count comments on a Zendesk ticket. Returns an approximate count of comments added to the specified ticket. Use when you need to know how many comments exist on a ticket without fetching the full comment list, such as for reporting or determining if pagination is needed.
    FreeWrite action
  • Zendesk Tools

    Zendesk Get Tickets Conversation Log

    List conversation log events for a specific Zendesk ticket. Use this action when you need to retrieve the chronological history of interactions, comments, and activities on a ticket. The conversation log provides a comprehensive view of all events including comments, status chan…
    FreeWrite action
  • Zendesk Tools

    Zendesk Get Tickets Count

    Count the number of tickets in Zendesk. Returns an approximate count of tickets with the timestamp of when the count was last calculated. This is a read-only, idempotent operation. Use when you need to know the total number of tickets for reporting, capacity planning, or operati…
    FreeWrite action
  • Zendesk Tools

    Zendesk Get Tickets Metrics

    Get ticket metrics from Zendesk for a specific ticket. Returns performance metrics including resolution times, agent and requester wait times, reply counts, station changes, and timestamps for key events. Use when you need to analyze ticket performance, SLA compliance, or agent…
    FreeWrite action
  • Zendesk Tools

    Zendesk Get Tickets Side Conversations Events

    List all events for a specific side conversation on a Zendesk ticket. Returns events in chronological order including creation, replies, and state updates. Use this action when you need to view the complete history of a side conversation including all messages and state changes.…
    FreeWrite action
  • Zendesk Tools

    Zendesk Get Trigger

    Show a specific trigger by its ID. Use when you need to retrieve details of a single trigger in your Zendesk account, such as for auditing, modifying, or understanding what actions and conditions are configured for a particular trigger. This is useful for reviewing business rule…
    FreeWrite action
  • Zendesk Tools

    Zendesk Get Trigger Categories

    List all ticket trigger categories in your Zendesk account. Use when you need to retrieve, audit, or review the trigger category organization for your business rules and automations. Supports filtering with sort options (position, name, created_at, updated_at) and can include ru…
    FreeWrite action
  • Zendesk Tools

    Zendesk Get Trigger Categories2

    Show a specific ticket trigger category by its ID. Use when you need to retrieve details of a single trigger category, such as for auditing or understanding the organization of your ticket triggers. This action is read-only and idempotent.
    FreeWrite action
  • Zendesk Tools

    Zendesk Get Triggers

    List all ticket triggers for the current Zendesk account. Use when you need to retrieve, audit, or review the trigger rules configured in your Zendesk account. Triggers are business rules that automatically perform actions based on conditions when tickets are created or updated.…
    FreeWrite action
  • Zendesk Tools

    Zendesk Get Triggers Definitions

    Get Ticket Trigger Action and Condition Definitions. Use when you need to discover the available actions and conditions that can be used to create or configure ticket triggers. This returns metadata about what types of automations are possible - the action definitions show what…
    FreeWrite action
  • Zendesk Tools

    Zendesk Get Triggers Search

    Search for Zendesk ticket triggers by their title. Use when you need to find triggers in your Zendesk account by searching for keywords in their titles. Triggers are business rules that automatically perform actions when certain conditions are met on tickets. This action support…
    FreeWrite action
  • Zendesk Tools

    Zendesk Get User

    Tool to fetch a single Zendesk user by numeric user_id. Use when you have a user ID from ticket payloads (requester_id, submitter_id, assignee_id, author_id) and need to enrich with full user details (name, email, role, organization_id, etc.).
    FreeWrite action
  • Zendesk Tools

    Zendesk Get User Entitlements Full

    Tool to retrieve full entitlements for a Zendesk user across all products (Chat, Explore, Talk, Guide). Use when you need to check which Zendesk products a user has access to and their activation status. Returns detailed entitlement information including whether each product is…
    FreeWrite action
  • Zendesk Tools

    Zendesk Get User Events

    Retrieve event history for a specific Zendesk user. Use when you need to track user activity such as login history, profile changes, or other interactions with the Zendesk system. Supports filtering by event source, type, and time range. This action is read-only and idempotent.…
    FreeWrite action
  • Zendesk Tools

    Zendesk Get User Field By Id

    Retrieve a single Zendesk user field by its numeric ID. Use when you have a user field ID and need to fetch its full definition including title, type, description, custom options, validation patterns, and other settings. This is a read-only, idempotent operation.
    FreeWrite action
  • Zendesk Tools

    Zendesk Get User Field Options

    List custom user field options for a given user field. Use when you need to retrieve the dropdown or tag options available for a custom user field in Zendesk. This action fetches the configurable options that can be selected for custom user fields of type dropdown, tagger, or si…
    FreeWrite action
  • Zendesk Tools

    Zendesk Get User Fields

    List all custom user fields configured in your Zendesk account. Use when you need to retrieve the schema of user-defined fields (like dropdown options, validation patterns, or field types) to build dynamic forms or validate field values.
    FreeWrite action
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